Your privacy matters to us.
This Privacy Policy explains how Aldhab Painting LLC collects, uses and protects information when you visit our website or contact us for painting and gypsum services.
Aldhab Painting LLC ("we", "our" or "us") respects your privacy. This Privacy Policy applies to information collected through aldhabpainting.com, our quotation and contact forms, telephone calls, email, WhatsApp and other direct enquiries.
1. Information We Collect
When you contact us or request a quotation, we may collect information such as:
- Your name.
- Phone number and WhatsApp number.
- Email address.
- Property type, such as villa, apartment, office or commercial property.
- The painting or gypsum service you are interested in.
- Your location or Emirate.
- Your preferred site visit date.
- Details you provide about the work or project.
- Any photos or other information you voluntarily send to us.
2. Website Usage Information
When you visit our website, certain technical and usage information may be collected automatically. This may include browser type, device type, pages visited, approximate location, referring source, IP-related information, and interactions such as calls, WhatsApp clicks, email clicks or quotation submissions.
3. Google Analytics, Google Tag Manager and Advertising
Our website may use services such as Google Analytics, Google Tag Manager and Google Ads to understand website performance, measure enquiries and improve advertising. These services may use cookies or similar technologies to collect information about how visitors use our website.
Advertising and analytics providers may process information according to their own privacy policies. We do not control how third-party platforms independently process information once you interact with their services.
4. How We Use Your Information
We may use information we receive to:
- Respond to your enquiry.
- Arrange a site visit or quotation.
- Contact you regarding your requested service.
- Prepare estimates and communicate about a project.
- Provide customer support.
- Improve our website, services and customer experience.
- Measure advertising and marketing performance.
- Help prevent spam, fraud, misuse or security issues.
- Meet legal, regulatory or business record-keeping requirements where applicable.
5. Contact by Phone, Email and WhatsApp
If you contact us by phone, email or WhatsApp, we may use the contact details and information you provide to respond to your enquiry, discuss your requirements, arrange a site visit, send a quotation or communicate about an ongoing project.
WhatsApp and other third-party communication platforms are operated by their respective providers and are subject to their own privacy policies and terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies for website functionality, analytics, performance measurement and advertising. You can manage or block cookies using your browser settings. Disabling certain cookies may affect some website features.
7. Sharing of Information
We do not sell your personal information. We may share information only where reasonably necessary to operate our business, provide requested services, maintain the website, measure advertising performance, comply with legal obligations or protect legitimate business interests.
This may include trusted service providers such as website hosting, analytics, advertising, email or communications providers. They may process information only as needed for the services they provide.
8. Data Retention
We may retain enquiry, quotation, customer and project information for as long as reasonably necessary to respond to you, provide services, maintain business records, resolve disputes, meet legal obligations and protect our legitimate interests.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We take reasonable administrative and technical measures to protect information against unauthorized access, loss, misuse or disclosure. However, no website, email system or internet transmission can be guaranteed to be completely secure.
10. Your Privacy Choices
You may contact us if you would like to ask about personal information you previously provided, request that inaccurate information be corrected, or request deletion where applicable and reasonably possible.
We may need to retain certain information where required for legal, accounting, contractual, fraud-prevention or legitimate business purposes.
11. Third-Party Links and Services
Our website may include links to third-party services such as WhatsApp, Google Maps or other external websites. We are not responsible for the privacy practices, content or security of third-party websites and services.
12. Children's Privacy
Our services are intended for customers seeking painting, finishing and related property services. We do not knowingly collect personal information from children through this website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements. The latest version will be published on this page with the updated date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Aldhab Painting LLC
Al Warsan C-15, Office No. 3
International City, Dubai, UAE
Phone: +971 50 299 8275
WhatsApp: +971 50 299 8275
Email: enquiry@aldhabpainting.com